I’ve been working in this field for over 25-years and here’s what I’ve found: when a company places people at the centre of its business, performance and profits improve.
That’s why helping organizations to redevelop and redesign their processes and policies to create a company culture that prioritizes people has become my passion.
At The Nextep, I utilize my extensive corporate experience and knowledge and apply it to my clients’ needs.
I love unraveling processes that have become increasingly – and unnecessarily – complex and segmented over time, then creating a simple yet meaningful workflow that links the entire organization together in impactful ways.
How do I do this? By creating an exceptional employee and client experience that lowers costs and improves consistency and results.
Through a combination of global best practices acquired through on-going education and 25 years of global and multi-functional experience in marketing, human resources and business optimisation, I developed the Customer Employee Experience (C.E.E.) Method. It embodies a growth mindset: always reading, learning, and applying my new discoveries.
My purpose at The Nextep is to allow people to grow and be authentic, discovering their inner self.
As a hands-on leader, I am passionate about bringing value through an action-oriented and tailored approach. I am regularly asked to lead external and internal consulting engagements spanning Strategy Development & Execution, Business Performance Optimization, Human Resources Improvement and Execution, and the development of the Employee and Customer Journeys. I look forward to bringing the benefit of my experience and the C.E.E. Method to your organization..
I seek excellence for your organization and will partner with you to achieve it.
What my customers think of me
I mandated Vindou to come and review our HR processes.
With professionalism and high ethics, she uncovered the sources of dysfunctions and knew how to bring them to the table, making the appropriate recommendations, while respecting the organization culture. She adapted her style to the organization without losing the core message. She knew how to balance the global perspective with a detail orientation.
She is an extremely reliable partner. If the opportunity arises, I would rehire her immediately.
Based on a recommendation from IMD, we had the pleasure to partner with Vindou in the development of a performance management tool specific to our organization.
She worked closely with the top management to understand our culture and values and develop a tailored tool under the name of “Personal Business Commitment”, adapted to our entrepreneur mindset.
We are pleased to say, that with some variations linked to the evolution of the organization, the tool is still used.
We appreciated working with Vindou, her ability to extract the best practices from her diverse background, allowed us to build a unique tool for our company.
Her strength was to transform an HR process into a business driver.
We would recommend Vindou to any organization looking for an employee-centered approach.
We had pleasure to have Vindou onboard working with us on various HR projects like HR Electronic tools implementation and Global HR process improvement project.
Vindou is a kind of person who knows where to go and she always tries to take an innovative approach.
She does not hesitate to challenge you and to put you out of your comfort zone to make you think out the box in order to find the best solution for your organisation.
I do not hesitate to recommend Vindou and I hope, if an opportunity arises, that we can work together again in the future!
Our boutique fitness studio, MIX Studio, opened in the Summer of 2017. We hired Vindou as strategy and business advisor and head of our HR department. Her extensive analytical, budgeting and forecasting skills, combined with deep seeded understanding of accounting and small business operations gave us visibility and clarity over our business performance. As head of our HR, she was a tremendous resource helping us navigate and establish operating systems and we relied on her expertise when it came to creating contracts which would be unique to our business model.
She is an active listener and asks insightful questions that help valuate the business need and establish the criteria for a successful solution. She is a trusted confidant with a wealth of experience to draw upon as we continue to grow and face more business opportunities and challenges.
Je ne peux que vous conseiller de travailler avec Vindou.
En effet, lors de notre premier appel, j’ai ressenti dans sa voix la sincérité et surtout de la bienveillance. Et je ne mettais pas trompé. Vindou est vraiment une personne bienveillante qui est d’abord là pour nous aider, pour nous accompagner dans notre parcours difficile. Son objectif est vraiment de nous aider et elle ne va pas perdre du temps pour rien.
Toujours à l’écoute, elle a tout de suite ressenti le moment où il était temps de me laisser voler de mes propres ailes. Elle continue à prendre de mes nouvelles. Je ne peux que la recommander.
I worked with Vindou for several years and found her to be intelligent, concise and thoughtful. She constantly challenged us to find new ways to solve problems and/or issues and was extremely service oriented.
She always brought us back to focusing on the issue at hand when we went off track.
Vindou has been a phenomenal help in managing all of the human resource related topics and administration for Joby Inc in Switzerland. She was a great sounding board and helped me overcome and solve issues that were created before we worked with Duallis.
Next to that Vindou was always flexible, thinking outside the box and very pleasant to work with. I would without doubt work with Vindou again and can recommend her without reservations.
I worked with Vindou during the Summer of 2011 while I was Chairman of Bacula Systems and Vindou was an HR expert who advised the company on a variety of founder/management issues: Vindou provided valuable and professional advice in a very timely manner and saw the company through the resultant transitions, advising on the full range of HR matters from CEO recruitment to the establishment of internal processes.
I can highly recommend the quality of Vindou’s advice, her ability to see the 'big' picture and her willingness to go the ‘extra mile’ to assist her clients.
Vindou supported us for 18 months in defining our 3 year strategic plan and helping us review our workflows in different areas of our institution. Her experience, expertise and practical style along with her out of the box thinking has been instrumental to the organization and to the development of the teams.
She quickly developed a high level of trust with our teams that allowed for deep-dives into our processes and procedures. It should be mentioned that our organization operates in the cultural sector, one which Vindou was not familiar with when she began with us.
Through personal research, she learned about our sector very quickly and was able to drive fantastic outcomes. We would highly recommend her to anyone who wishes to drive change and optimisation in their organisation.
The first step is for us to have a free
1 hour exploration call
When you are about to embark on a journey of transformation, it’s important to find the right partner for you, a team with whom you feel at ease with and are excited to work with.
In this call, we will discuss your situation, how my model could work for you and decide together if we are a match.